Customer Service Hours

Our team is available to assist you Monday through Sunday, from 8:00 a.m. to 8:00 p.m. If you have any questions or inquiries, don’t hesitate to reach out to us. We’ll be happy to help!

If for any reason you contact us outside these hours, or if the live chat is inactive, don’t worry. Remember that you can always write to us at [email protected]. This way, we can assist you directly in the specific area without you having to wait with the chat open.

On days with major events, support may experience high demand. We kindly ask for your patience, as we will do our best to assist you as quickly as possible.

If you use the chat, please remember to provide all your details: name, email, and your player ID, so we can locate you and respond faster.